Telecommunication

Telecommunication sector operates in highly developed IT environment. Level of sophistication is determined by large number of Customers, complication of products / services matrix and / or corporate structure of the telecom operator.

We have designed and implemented tailor made systems for telecom Clients that fulfilled specific needs of the industry. Sample of our work can be seen below.

Workflow Cost Reduction

The filling-in of “paper” applications, necessity of multiple entering the same data into different systems, “manual” calculation of the same efficiency indexes – all of this considerably extends the processing time and increases costs.

Automation of time-consuming calculations, electronic filling-in of “paper” applications, considerably shortens the processing time and reduces costs

Distinctive element of ITSG systems is their high degree of flexibility. Not only can they be implemented effectively, but also changes to business processes can be made without the necessity to set up new IT project.

See how we have supported our Clients

Learn more about the Workflow Systems implemented by ITSG

Overdue payments collection process improvement

Effective collection depends on prioritization of customers with overdue payments and choosing the most appropriate way of reaching them.

ITSG system designed in cooperation with external advisory companies has enabled to substantially improve the process of collection the overdue payments.

Implementation of such system had major impact on decreasing working capital requirements, while integration of collection system with sales support system enabled KAMs to avoid selling to unreliable customers.

To learn more about ITSG experience in design and implementation of system for telecommunication industry please e-mail: telecom@itsg.com.pl